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Frequently Asked Questions (FAQ)
How do I backup my Floss Minder database? How do I import my Floss Minder 2.xx data? I just installed Office 2000 and now Floss Minder no longer works. Why? Where is my Floss Minder data actually located? Why can’t I remove DMC Embroidery Threads?
After installing Floss Minder Access 2000 no longer runs correctly. What have you done to my computer? That is a common problem that has something to do with the way in which Access 2000 and Access 97 are installed . Here is the solution according to Microsoft... Reinstall Microsoft Access 2000. Click Start, point to Find, and then click Files or Folders. Find the Hatten.ttf file, and then rename it to Hatten.sav. You must do this to avoid the "No license..." error message when you start Floss Minder. NOTE: You can find the Hatten.ttf file in the Fonts folder under the name, Haettenschweiler. Find the existing version of the Msaccess.exe file, and then rename it to Msaccess.2k. Before you rename it, confirm that the version of the Msaccess.exe file is 9.0x by right-clicking the file, and then clicking Properties. Then click the Version tab Reinstall Floss Minder. It shouldn't overwrite your Floss Minder data, but to be safe, find the file named "FMData.mde" and back it up. After the installation is finished, find the Msaccess.2k file and rename it back to Msaccess.exe. Also, find the Hatten.sav file and rename it back to Hatten.ttf. You should now be able to use Floss Minder and Access 2000 without any further problems.
How do I backup my Floss Minder database? The key to backing up data is to know where your data resides. By default Floss Minder is installed in the C:\Program Files\Floss Minder directory. If you changed this while installing Floss Minder please make note of the directory that you install Floss Minder in. Within the Floss Minder program directory resides a file named FMDATA.MDE. This file contains all of your Floss Minder project and inventory data. Therefore, when backing up your data files this is the only file that you need to backup. All other Floss Minder files can be reinstalled by running SETUP.EXE from your Floss Minder distribution media. *Note: Backup procedures are the same for Floss Minder 2.xx and 3.0. Consult your Floss Minder Help file for more information.
How do I import my Floss Minder 2.xx data When Floss Minder 3.0 is released, in late December 2000, it will use the same data file as Floss Minder 2.xx, therefore you will NOT need to import the data. If you installed Floss Minder 3.0 in a different directory than you had Floss Minder 2.xx installed then you will need to copy the file named FMDATA.MDE from your Floss Minder 2.xx directory to the Floss Minder 3.0 directory.
If Floss Minder is a FREE upgrade for registered users of Floss Minder 2.xx why will I have to obtain a NEW registration ID? In a nutshell it's because Floss Minder 2.xx was pirated and anyone who wanted to could search the internet for a registration ID that worked when you entered the user name Rick Allard. In order to put an end to this illegal software piracy we developed a new registration algorithm and developed a new update database that allows us to check to see if users of Floss Minder 3.0 updates are using illegal registration IDs. So if your Floss Minder 2.xx registration user name is listed as Rick Allard don’t attempt to get tech support or a FREE upgrade to Floss Minder 3.0. There are no LEGALLY REGISTERED users by that name.
I just installed Office 2000 and now Floss Minder no longer works. Why? That is a common problem that has something to do with the way in which Office 2000 professional is installed. Here is the solution according to Microsoft... Click Start, point to Find, and then click Files or Folders. Find the Hatten.ttf file, and then rename it to Hatten.sav. You must do this to avoid the "No license..." error message when you start Floss Minder. NOTE: You can find the Hatten.ttf file in the Fonts folder under the name, Haettenschweiler. Find the existing version of the Msaccess.exe file, and then rename it to Msaccess.2k. Before you rename it, confirm that the version of the Msaccess.exe file is 9.0x by right-clicking the file, and then clicking Properties. Then click the Version tab Reinstall Floss Minder. It shouldn't overwrite your Floss Minder data, but to be safe, find the file named "FMData.mde" and back it up. After the installation is finished, find the Msaccess.2k file and rename it back to Msaccess.exe. Also, find the Hatten.sav file and rename it back to Hatten.ttf. You should now be able to use Floss Minder without any further problems.
I want to try out Floss Minder but am afraid that I'll loose my Floss Minder 2.xx data. What should I do? When Floss Minder 3.0 is released it should not overwrite your Floss Minder 2.xx data, however we do recommend that you backup your Floss Minder 2.xx data before installing Floss Minder 3.0. Please search the Floss Minder 2.xx help file for information on how to backup your Floss Minder data.
Where is my Floss Minder data actually located? By default Floss Minder is installed in the C:\Program Files\Floss Minder directory. If you changed this while installing Floss Minder please make note of the directory that you install Floss Minder in. Within the Floss Minder program directory resides a file named FMDATA.MDE. This file contains all of your Floss Minder project and inventory data.
Why can’t I remove DMC Embroidery Threads? In order to make the program run efficiently without error we had to make sure that there was always at least one thread type in the database at all times. Since DMC Embroidery Threads are by far the most commonly used threads they were the obvious choice.
Why won't Floss Minder allow me to print a detailed project report with ALL information for some of my projects from project manager? When you try to print a detailed project report with All information Floss Minder checks to see if there are any materials (threads, beads, etc.) associated with the project. If there are no materials associated with the project Floss Minder automatically selects the report WITHOUT the materials list. This feature was added to help you from wasting paper when printing out your projects.
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